Privacy Policy

Last updated: February 2, 2018

We recognize that your privacy is very important and take it seriously. This Privacy Policy describes Tool Storage Help’s policies and procedures on the collection, use and disclosure of your information when you use the Tool Storage Help Website, via the Tool Storage Help website, your mobile phone, or through one of Tool Storage Help’s applications. We will not use or share your information with anyone except as described in this Privacy Policy. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources. Capitalized terms that are not defined in this Privacy Policy have the meaning given them in our Terms of Use.

Information Collection and Use

Tool Storage Help uses information we collect to analyze how the Website is used, diagnose service or technical problems, maintain security, personalize content, monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns, and track User Content and users as necessary to comply with the Digital Millennium Copyright Act and other applicable laws.

User-Provided Information: You provide us information about yourself, such as your name and e-mail address, if you send a query via our Contact Us page. We may use your email address to send you website-related notices (including any notices required by law, in lieu of communication by postal mail).  We may, at some point in the future, also use your contact information to send you marketing email messages. If you do not want to receive such messages, you may opt out by following the instructions in the message. If you correspond with us by email, we may retain the content of your email messages, your email address and our responses.

You also provide us information in User Content you post to the Website. Your questions, answers, and other contributions on the Website, and metadata about them (such as when you posted them), are publicly viewable on the Website, along with your name (unless the Website permits you to post anonymously). This information may be searched by search engines and be republished elsewhere on the Web in accordance with our Terms of Use.

Information Collected Automatically: When you use the Website, we use persistent and session cookies and other tracking technologies to: (a) analyze the usage of the Website; (b) customize the Webiste to your preferences; and (c) control the advertising displayed by the Website. A persistent cookie remains on your computer after you close your browser so that it can be used by your browser on subsequent visits to the Website. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Website may not function properly if the ability to accept cookies is disabled.

We may also use other Internet technologies, log files, clear GIFs, Flash technologies, and other similar technologies, to deliver or communicate with cookies and track your use of the Website. We also may include clear GIFs in HTML-based emails sent to our users to determine whether the message has been opened. As we adopt additional technology, we may also gather additional information through other methods.

We use these automated technologies to collect and analyze certain types of information we consider to be non-personal information, including: (a) information related to the devices you use to access or interact with the Service, such as: IP addresses, geolocation information, unique device identifiers and other information about your mobile phone or other mobile device(s), browser types, browser language; and (b) information related to the ways in which you interact with the Website, such as: referring and exit pages and URLs, platform type, the number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time you used the Website, and other similar information. We may also capture other data, such as search criteria and results.

We may collect different types of information about your location, including general information (e.g., IP address, zip code) and more specific information (e.g., GPS-based functionality on mobile devices used to access the Website), and may use that information to customize the Website with location-based information and features. If you access the Website through a mobile device and you do not want your device to provide us with location-tracking information, you can disable the GPS or other location-tracking functions on your device, provided your device allows you to do this.

Tool Storage Help may allow third parties to serve advertisements on the Website and use other third parties to help us collect and analyze information about your use of the service, generate aggregate site usage statistics and provide content sharing services to support the Website. These third parties may also use cookies and similar technologies to collect similar non-personal information about your use of the Website. Tool Storage Help does not control the third parties’ use of such technologies and their use is governed by those parties’ privacy policies. For more information about third-party ad networks that use these technologies, and to opt-out of their collection of information, see http://www.networkadvertising.org/managing/opt_out.asp.

How We Share Your Information

Personally Identifiable Information: Tool Storage Help may share your personally identifiable information with third parties for the purpose of providing the Website to you or with third parties offering combined services with Tool Storage Help. If we do this, such third parties’ use of your information will be bound by this Privacy Policy. We may store personal information in locations outside the direct control of Tool Storage Help (for instance, on servers or databases co-located with hosting providers).

As we develop our business, we may buy or sell assets or business offerings. Customer, email, and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer or assign such information in the course of corporate divestitures, mergers, or dissolution.

We may share or disclose your information with your consent, such as if you choose to sign on to the Website through a third-party service. We cannot control third parties’ use of your information.

Tool Storage Help may disclose your personal information if required to do so by law or subpoena or if we believe that it is reasonably necessary to comply with a law, regulation or legal request; to protect the safety of any person; to address fraud, security or technical issues; or to protect Tool Storage Help’s rights or property.

Non-Personally Identifiable Information: We may aggregate and/or anonymize information collected through the Website so that the information does not identify you. We may use aggregated, anonymized, and other non-personally identifiable information for any purpose, including for research and marketing purposes, and our use and disclosure of such information is not subject to any restrictions under this Privacy Policy.

Tool Storage Help may allow third-party ad servers or ad networks to serve advertisements on the Website. These third-party ad servers or ad networks use technology to send, directly to your browser, the advertisements and links that appear on Tool Storage Help. They automatically receive your IP address when this happens. They may also use other technologies (such as cookies, JavaScript, or web beacons) to measure the effectiveness of their advertisements and to personalize the advertising content. Tool Storage Help does not provide any personally identifiable information to these third-party ad servers or ad networks without your consent. However, please note that if an advertiser asks Tool Storage Help to show an advertisement to a certain audience and you respond to that advertisement, the advertiser or ad server may conclude that you fit the description of the audience they are trying to reach. The Tool Storage Help Privacy Policy does not apply to, and we cannot control the activities of, third-party advertisers. Please consult the respective privacy policies of such advertisers for more information.

How We Protect Your Information

Tool Storage Help uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit to Tool Storage Help or guarantee that your information on the Website may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

In the event that personal information is compromised as a result of a breach of security, Tool Storage Help will promptly notify those persons whose personal information has been compromised, in accordance with the notification procedures set forth in this Privacy Policy, or as otherwise required by applicable law.

Your Choices About Your Information

You may, of course, decline to submit personally identifiable information through the Website, in which case Tool Storage Help may not be able to provide certain services to you.

Children’s Privacy

Protecting the privacy of young children is especially important. Tool Storage Help does not knowingly collect or solicit personal information from anyone under the age of 13. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we take steps to remove that information.

Links to Other Web Sites

We are not responsible for the practices employed by websites linked to or from the Website, nor the information or content contained therein. Please remember that when you use a link to go from the Website to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our website, is subject to that website’s own rules and policies.

Changes to Our Privacy Policy

If we change our privacy policies and procedures, we will post those changes on this page to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about our practices or this privacy policy, please contact us using the form on our Contact Us page.

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